DMC Partner Application | Altura Travel Group
Altura Altura
Vetting Standards
Partner Application

DMC Partner Assessment.

Apply to become an Altura exclusive ground partner. Complete all six pillars — your application is scored automatically against Altura's Partner Quality Criteria.

Application Progress 0%
Before You Begin

Partner Assessment Overview

This application forms part of Altura's formal partner vetting process. We work exclusively with B2B focused DMCs who service the Australian and New Zealand trade market. Complete all six pillars accurately. Partial or vague responses will be scored accordingly.

What We Look For

Established operations with verifiable licences and insurance coverage held with reputable insurers at a premium level appropriate for your country of operation.

Quote turnaround under 24 hours. This is the AU/NZ market standard and a core assessment criterion.

Documented emergency, crisis and risk management procedures with clearly assigned roles and communication protocols.

A dedicated or clearly assigned contact for Australian and New Zealand clients with defined escalation paths.

Transparent pricing in USD, EUR or AUD with all fees and surcharges disclosed upfront.

A written child protection policy. This is non-negotiable for all Altura partners and an automatic fail condition.

Active commitment to responsible and sustainable tourism with documented policies and measurable practices.

Altura partners exclusively with B2B focused DMCs. All information provided is treated as confidential and used solely for the purpose of partner assessment. The Altura team will respond within 5 business days of submission.

01
Pillar I

Operational & Legal Compliance

Licences · Insurance · References · Accreditations

We will request certificate copies during the onboarding process.

02
Pillar II

Service Delivery & Quality Assurance

Quote Standards · Guides · Accommodation · F&B · Vehicles

48+ hour turnaround does not meet the AU/NZ market standard. This will be flagged in your assessment.
03
Pillar III

Emergency, Risk & Safety

Procedures · Crisis Plans · Risk Management · First Aid

04
Pillar IV

Business & Communication

ANZ Contact · Response Times · Channels · SOPs

05
Pillar V

Financial & Pricing

Payment Methods · Currency · Fee Transparency

06
Pillar VI

Responsible Tourism & Feedback

Responsible Travel · Community · Environment · Animal Welfare · Child Protection

No child protection policy is a critical fail. This will automatically result in a Not Ready status regardless of total score.

Declaration & Submission

By submitting this application you confirm that all information provided is accurate and complete to the best of your knowledge. Altura Travel Group will assess your application and respond within 5 business days.

Application submitted to Altura HQ · Automated scorecard generated within minutes

Live Score Preview

Updates as you complete each section

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Assessment Status

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Pillar Breakdown

What Happens Next

1

Your application is received by the Altura vetting team immediately.

2

An automated scorecard is generated and reviewed by our team.

3

We respond within 5 business days with an outcome and next steps.

Altura's partner assessment criteria are proprietary and aligned with international quality standards. All applications are subject to qualitative review by the Altura team.

Application Received.

Thank you for applying to become an Altura ground partner. Your application has been received and is under review. A member of the Altura team will be in contact within 5 business days.