Defining the Gold Standard of DMC Representation.
Audit-led B2B distribution and operational expertise for the world's leading destination specialists.
Verification through Continuous Oversight.
"We don't just represent partners; we certify their performance for the ANZ trade."
Every partner in the Altura collective is subject to a rigorous framework of operational verification. We ensure that sophisticated travel designers can place their reputation in our hands with absolute confidence.
The Six Pillars of Verification
Every DMC partner is measured against institutional-grade performance criteria.
Operational & Legal
Full verification of destination operating licences, active Certificates of Currency for Public Liability, and verified trade references from current international travel partners.
Service Delivery & QA
Guaranteed 24-48 hour turnaround on bespoke quotes. Mandatory proficiency in digital documentation, specific timings, and activity detail precision.
Personnel & Equipment
Mandatory First Aid certification for all frontline staff. Independent verification of vehicle safety age standards and secure B2B communication protocols.
Emergency & Risk
Documented risk management frameworks for remote operations and 24/7 incident management procedures with dedicated ANZ-available local contacts.
Financial Reliability
Acceptance of secure global payment platforms and transparent costing provided in hard, globally recognised trade currencies (USD/EUR/AUD).
Responsible Tourism
Strict adherence to Child Protection and Environmental impact policies. Verified Travelife status or equivalent ethical third-party certification.
Our Verification Cycle
Vetting is not a point-in-time check, but a continuous cycle of operational oversight and performance review.
Compliance Audit
Deep inspection of legal operating licences, insurance currency, and trade background.
Service Validation
Assessment of proposal turnaround speed, itinerary depth, and frontline training.
Safety & Ethics
Review of risk frameworks, child protection policies, and sustainability engagement.
Performance Review
Quarterly monitoring of performance metrics and SLA compliance across the collective.
The Australian Office.
For travel designers seeking destination guidance, bespoke introductions, or portfolio briefing sessions, our Australian office provides immediate support.
Connect with the Destination Desk
Complete the inquiry form to schedule a direct consultation.
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