Altura x Travel Neutral Collective | Indochina Partnership 2026
Travel Neutral Collective Indochina Partnership Proposal 2026

DMC Representation
Reimagined.

Positioning Travel Neutral Collective as the definitive single contact Indochina operator for the Australian and New Zealand travel trade, competing directly with Exo, Trails of Indochina, Destination Asia, and Discova.

🇻🇳 Vietnam Live 🇰🇭 Cambodia Negotiating 🇱🇦 Laos Negotiating 🇹🇭 Thailand Coming
View Partnership Terms See the Network
In the Press: Travel Weekly "Altura launches technology integrated trade model" |
Travel Monitor "New age DMC representation for the ANZ market"
The Strategic Vision

Competing with the
Big Indochina Players.

The dominant players in Indochina: Exo, Trails of Indochina, Destination Asia, and Discova share one structural advantage: a single point of contact and a single invoice across multiple countries. Tour operators and wholesalers building multicountry programs don't want to manage four separate DMC relationships.

Travel Neutral Collective is actively building exactly this. With Vietnam operating directly, and current negotiations to cover Cambodia via a joint venture with Serva Travel, and Laos via a subcontractor arrangement with Authentic Laos, TNC is putting the pieces in place to present as a consolidated Indochina operator.

Altura's role is to take this consolidated capability to the ANZ travel trade (tour operators, wholesalers, and independent travel advisers) and position TNC as the responsible, high touch alternative to the established players.

Brett Harvey

Brett Harvey

Founder & Director, Altura Travel Group
Why This Works Now

The structural foundation is taking shape. With negotiations underway to align the insurance and ground handler structures across Cambodia and Laos, the product framework is coming together. What's needed next is a representation partner who can take it to market at scale, and Altura's relationships make that possible.

"Tuan is building something genuinely competitive. The single contact, single invoice model is what the ANZ trade wants from Indochina. Our job is to make sure every relevant buyer in Australia and New Zealand knows TNC can deliver it once these structures are finalised."

✦ 25 Years Trade Experience ✦ Former CATO Head of Partnerships ✦ Technology Integrated Representation
Market Intelligence

Why Indochina.
Why Now.

The ANZ traveller has evolved. They are staying longer, spending more, and seeking multicountry journeys rather than single destination trips. Vietnam consistently ranks in the top 3 requested destinations for Australian travel advisers, and demand for Cambodia and Laos extensions is growing directly from that base.

The travel trade doesn't want the complexity of managing separate DMC relationships for each country. A single contact, single invoice Indochina operator removes that friction entirely, and that's exactly what TNC now offers.

Indochina Intel: ANZ Market 2025/26

#3
Vietnam: ANZ Agent Rank

Consistently top 3 most requested SE Asia destinations for Australian travel advisers and tour operators.

22%
Yield Growth

Increase in average per person spend as ANZ travellers shift from 3 star to boutique 4 and 5 star properties.

14d
Average Duration

Strong demand for 14 day full immersion multicountry itineraries, the format TNC is uniquely positioned to deliver.

Target Verticals

Where Altura
Focuses the Advocacy.

Tour Operators

Bunnik Tours, Wendy Wu, Inspiring Vacations: multicountry escorted touring programs needing a single reliable Indochina ground handler.

Wholesalers

Premium Indochina product for white label programs. One relationship, one commercial agreement, consistent inventory across four countries.

Specialist Operators

Wellness, culinary, photography, women's groups, and small private tours: high per person spend segments where TNC's boutique positioning creates genuine margin advantage.

Travel Designers

Independent travel designers and home based advisers via TravelManagers and MTA: bespoke FIT and family bookings where TNC's high touch service and single invoice model removes client complexity.

The Competitive Reality

The ANZ Indochina
market is contested.

The Australian and New Zealand travel trade has no shortage of options when it comes to Indochina. Established multicountry operators have built significant market presence over decades. Large, vertically integrated travel groups have built or acquired their own ground infrastructure in the region, removing the independent operator from the equation entirely.

Without active, consistent representation in the ANZ market, even the best Indochina product becomes invisible. Tour operators build their programs around the partners they hear from most. Wholesalers list the suppliers who respond first. Travel designers recommend the DMC that makes their job easiest.

Operational Infrastructure

The Altura Engine™
Across All of Indochina.

Every multicountry Indochina enquiry from the ANZ travel trade (tour operators, wholesalers, and independent travel designers) is processed through the Altura Engine™. A single brief becomes a single branded, client ready presentation covering all active destinations.

1

The Brief

A tour operator, wholesaler, or travel designer submits a multicountry Indochina brief via the Altura Project Builder. The Engine logs the project and routes it directly to TNC as a consolidated request.

2

The Collaboration

TNC coordinates across their Indochina network and submits a single consolidated quote to the designated Altura Engine™ address. The Engine processes, quality checks, and transforms the content automatically.

3

The Output

The travel trade partner receives a single fully branded client presentation covering all Indochina components, written in Australian English, formatted to their brand, ready to present within 24 hours.

The Altura Engine™

Live Demo Stations
Cheatsheet Included

Station 02: Reconciliation Engine

Live Make.com Link
Terminal_Output
// Engine Idle. Awaiting Sequence...
The TNC Network

Four Countries.
One Relationship.

With Vietnam active, the ambition is to formalise operations in Cambodia, Laos, and Thailand, allowing the travel trade to deal with TNC once for all of Indochina.

Primary Live

Vietnam

Operated Directly by TNC

The primary destination. TNC operates directly across Hanoi, Hoi An, Ho Chi Minh City, Hội An, and the Northern Highlands. Sustainability certified. Full luxury and adventure range.

Retainer$1,000/mo
Year 1 Target$180,000
JV Negotiating

Cambodia

TNC and Serva Travel Cambodia

Proposed structure: TNC to operate as principal via JV with Serva Travel Cambodia, with operations covered under TNC's umbrella. Single invoice, single contact for the travel trade.

Retainer$600/mo
Year 1 Target$60,000
Subcontractor Negotiating

Laos

TNC and Authentic Laos

Proposed structure: TNC to coordinate via Authentic Laos, accessing Luang Prabang, the Plain of Jars, and Mekong River journeys as seamless Indochina extensions.

Retainer$600/mo
Year 1 Target$60,000
Addendum TBC

Thailand

Ground Handler TBC

Discussions ongoing. Will be formalised by written addendum upon confirmation of a qualified ground handler and insurance arrangements. Existing country retainers will not be redistributed when Thailand is added.

Retainer$500/mo
Year 1 Target$80,000
Partnership Tier

Travel Neutral Collective is positioned as a Tier 1 Priority Partner (the highest tier in the Altura framework) reflecting the multicountry scope, consolidated Indochina capability, and a combined Year 1 Revenue Target of AUD $280,000 across Vietnam, Cambodia, and Laos.

View Full Tier Framework ↗
The 2026 Agreement

Tier 1 Priority Partner
Per Country Structure.

Each country operates on independent commercial terms. Retainer, penalty, and revenue target assessed per destination. Growth in one country never masks underperformance in another.

Country Structure Monthly Retainer Commission Penalty Rate Year 1 Target
🇻🇳 Vietnam Direct $1,000 AUD 2% NETT $500/mo $180,000
🇰🇭 Cambodia JV $600 AUD 2% NETT $300/mo $60,000
🇱🇦 Laos Sub $400 AUD 2% NETT $200/mo $40,000
3 Country Total $2,000 AUD/mo 2% NETT up to $1,000/mo $280,000
🇹🇭 Thailand Addendum TBC +$500 AUD 2% NETT +$250/mo +$80,000
4 Country Total (with Thailand) $2,500 AUD/mo 2% NETT up to $1,250/mo $360,000

* All amounts in AUD. GST Exempt. Penalty rates apply per country independently; a shortfall in one country does not affect the retainer of another. Thailand to be added by written addendum; existing country retainers will not be redistributed when Thailand joins.

Performance Guarantee

If Altura misses a country's target, only that country's retainer reduces. Other countries are unaffected.

Example: Vietnam hits $180K, Cambodia reaches $35K. Only the Cambodia retainer reduces from $600 to $300/month. Vietnam's $1,000/month continues unchanged. Targets reset at renewal with an agreed revised figure per destination.

Execute Agreement →

Operational Engine

Trade Hub ProfileAltura Verified across all active Indochina destinations.
Dedicated Landing PageCustom multicountry Indochina presence on alturatravelgroup.com.
Project Builder ToolMulticountry brief submission for the ANZ travel trade.
Unlimited Quote Transformation24 hour priority. All active Indochina destinations via the Altura Engine™.
Full Itinerary Vault10 plus sample itineraries across all active destinations.
2026/27 Discovery GuidesAll active countries featured in annual ANZ planning resources.

Active Advocacy

Direct Trade EngagementTour operators, wholesalers, specialist operators, and travel designers.
Altura Journal FeaturesRegular editorial features across TNC's Indochina destinations.
LinkedIn NewsletterMonthly inclusions in The Altura Journal.
Digital MarketingLinkedIn and Facebook promotion across all active destinations.
Targeted Email CampaignsQuarterly launches to qualified ANZ travel trade database.

Reporting & Strategy

Quarterly Per Country ReportsConversion data, market intelligence, and target tracking per destination.
Trade Hub Traffic DataAnalytics on views, engagement, and enquiry volume.
Lead Generation TrackingAll enquiries tracked and reported per destination via HubSpot.
Digital Marketing ReportingGoogle Analytics and social performance per destination.
Proactive PitchingGap analysis and pre RFP solutions for major accounts seeking Indochina programs.
Next Steps

Ready to Execute?

The Tier 1 Priority Partner agreement covering Vietnam, Cambodia, and Laos is prepared and ready for review. Contact Brett directly to receive the document and discuss the Thailand addendum timeline.